Terms & Conditions

Terms and condition of sale, terms and condition of use

By visiting, browsing, shopping, accessing or otherwise using this web site operated

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the jurisdiction of Coimbatore, Tamilnadu.


Use Restrictions

The copyright in all material provided on this Site is held by Doctor Thangs Products. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Doctor Thangs Products.


Communications to NALEN

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, blogs, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Doctor Thangs Products for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting.


Return Policy

The following refund policy applies to all products except those stating their own refund policy with the product description:

Doctor Thangs Products offers a 30 days return policy.

You are liable to get a replacement in case: 

  • We have shipped a wrong product.
  • There is a manufacturing defect.
  • Goods are damaged in transit


20%  Re-Stocking fee may be charged and also Shipping cost might be deducted when returning products.


All products returned MUST: be 100 percent complete, contain ALL original boxes and packing materials. You are responsible for shipping charges on returned items; Doctor Thangs Products will match your shipping method on your replacement or exchange item(s).

All you need to do is to inform us within 30 days of receiving the parcel by writing in to us at  info@nalen.in  and sending us the image of the concerned product. You will get instructions from us for the return of the product.


Information we collect

We may collect information about you when your register with us, including but not limited to:

  • Name including first and last name
  • Email address
  • Mobile phone number and contact details
  • Zip/postal code
  • Preferences and interests
  • Opinions, comments and ratings
  • Demographic profile (like your age, gender, occupation, education, address, etc)

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies". A ‘cookie’ is a small piece of information stored by a web server on a web browser so that it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. You can terminate your membership at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.